Privacy Policy for RESTATE New Zealand Ltd. (RESTATE)
Introduction
RESTATE complies with the New Zealand Privacy Act 2020 and international privacy laws, including GDPR and CCPA. This policy explains how we collect, use, and protect personal information.
Changes to this policy
We may update this policy by uploading a revised version to our website. Changes apply from the date of upload. This policy was last updated on 21/10/24.
Collection of Personal Information
We collect personal information from:
- You, when you provide it to us (e.g., via our website, services, or contact).
- Third parties, where authorised, or where publicly available.
Where possible, we will collect personal information directly from you.
How We Use Your Personal Information
We may use your personal information for the following purposes:
- To verify your identity.
- To provide services and products to you.
- To market our services and products, including electronically.
- To improve the services we provide.
- To process payments and perform billing.
- To respond to communications, including complaints.
- To conduct research and statistical analysis.
- To protect or enforce our legal rights.
- For any other purpose authorised by you or required by law.
Disclosure of Personal Information
We may disclose your personal information to:
- Companies within our group.
- Businesses supporting our services, including cloud service providers such as ServiceM8, Encircle, Microsoft, SharePoint, XERO, HubSpot, and others.
- Credit reference agencies for credit checking purposes.
- Third parties for anonymised statistical data.
- Regulatory authorities or as otherwise required by law.
- Other parties authorised by you.
Some service providers may store and process your data outside New Zealand, ensuring compliance with international privacy laws.
Protecting Your Personal Information
We take reasonable steps to protect your personal information from loss, unauthorised activity, or misuse.
Accessing and Correcting Your Personal Information
You have the right to access and request corrections to your personal information. Contact us at info@restate.co.nz with evidence of your identity and details of your request. We may charge a reasonable fee for this service.
Internet Use
While we take precautions to ensure secure internet connections, any information you provide over the internet is at your own risk. If you post personal information on our site’s public areas, it will be publicly available.
If you follow links to other websites, their privacy policies will apply, and we suggest reviewing those policies before providing personal information.
Cookies
We use cookies to monitor your use of our website. You can disable cookies in your browser settings, though this may affect website functionality.
Contacting Us
If you have questions or requests about this policy or our privacy practices, please email us at info@restate.co.nz.