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Recovering From a Fire: What You Need to Know

Experiencing a fire in your home or business can be devastating. Beyond the immediate danger, the aftermath often leaves behind smoke residue, structural damage, soot, and water damage from firefighting efforts. Knowing the correct steps to take can significantly reduce further loss and help you recover faster.

At RESTATE, we provide professional fire damage restoration services in Auckland and Hamilton. From post fire cleaning services to full reinstatement, our expert team is here to support you every step of the way—quickly, safely, and with compassionate care.

First Steps After a Fire: Safety First

Before starting the fire damage restoration process, it’s essential to ensure the property is safe to enter:

  • Wait for emergency services to give clearance
  • Avoid touching or moving damaged items
  • Do not switch on electrical appliances
  • Wear protective gear if entering the property
  • Open windows for ventilation if safe to do so

Your next steps after a house fire? Contacting a fire restoration contractor. Acting quickly minimises further damage and increases the chance of restoring valuable contents.

Fire Damage Restoration Tips from the Experts

If you’re wondering how to clean up after a fire or what to prioritise, here are our top tips:

1. Don’t DIY the Deep Cleaning

While it’s tempting to clean soot and smoke damage yourself, improper techniques can cause permanent staining or spread contaminants further. Professional post fire cleaning services use specialised equipment, such as:

  • HEPA-filtered vacuums
  • Thermal foggers
  • Ozone and hydroxyl generators
  • Dry chemical sponges for soot removal

2. Focus on Smoke and Odour Removal

Smoke odours can linger long after visible damage is gone. At RESTATE, we use industry-leading odour control methods that neutralise rather than mask smells.

3. Prioritise Water and Mould Control

Firefighting efforts often leave behind significant water damage. Carpets, walls, and flooring can retain moisture, leading to mould if not addressed immediately. We offer emergency carpet drying and mould remediation to stop this secondary damage in its tracks.

4. Catalogue Damaged Items for Insurance

Create a list or take photos of damaged areas and items for insurance purposes. RESTATE also provides documentation and reports to support your claim and streamline the process.

5. Don’t Wait to Call a Fire Restoration Specialist

Delays can lead to increased damage and higher restoration costs. RESTATE offers urgent response and fixed price guarantees, giving you clarity and peace of mind from day one.

Our Fire Damage Restoration Process

We follow a structured and proven fire restoration process to ensure quality and efficiency:

  1. Initial Inspection & Safety Assessment: We evaluate the structural integrity, damage level, and contamination risks.
  2. Secure the Site: We board up broken windows, cover exposed areas, and prevent further weather-related damage.
  3. Smoke and Soot Removal: Using dry and wet cleaning techniques, we remove soot from surfaces and contents.
  4. Odour Neutralisation: Advanced fogging and filtration equipment ensure air quality is restored.
  5. Water Damage Cleanup (if needed): We dry, dehumidify, and disinfect areas affected by fire suppression efforts.
  6. Content Restoration: Where possible, we clean and restore furnishings, textiles, electronics, and personal items.
  7. Full Reinstatement & Repairs: We repair fire-damaged areas, from walls to ceilings to flooring, using our in-house building team.

Who We Work With

We provide fire restoration services for:

  • Homeowners and tenants
  • Commercial property owners
  • Landlords and real estate agencies
  • Insurance providers and loss adjusters
  • Government and council facilities
  • Educational and healthcare institutions

Fire Restoration NZ-Wide

We offer rapid response fire damage restoration in:

  • Auckland – North Shore, South Auckland, West Auckland, Central
  • Hamilton
  • Waikato

Looking for fire restoration NZ-wide or fast, affordable help in Hamilton or Auckland? We’re here 24/7.

Why Choose RESTATE?

✓ Certified Fire Restoration Contractors

Our technicians are trained in smoke remediation, odour removal, and hazardous cleanup. We comply with all relevant NZ standards and guidelines.

✓ End-to-End Support

From emergency response to full structural reinstatement, we handle the entire process under one roof.

✓ Transparent Pricing

Our fixed price guarantee ensures no surprises—just professional work and predictable outcomes.

✓ Insurance-Ready Reporting

We document all damage and restoration efforts in a report format approved by insurers and adjusters.

✓ Local Teams, National Reach

We provide local service with national expertise, supporting homeowners and businesses across the country.

Need Help Cleaning Up After a Fire?

Don’t navigate the fire recovery process alone. RESTATE provides fast, compassionate, and professional fire damage restoration services across NZ.

Call us now for expert post-fire cleaning. Contact RESTATE online today. Free quotes available.

Let us help you rebuild—safely, affordably, and with care.